Write-Off Expected posting according to which source?

• A. The payer contract
• B. The patient agreement
• C. The contract in Epic
• D. Provider preference

Answer: (C)

Write-off expected postings are driven by the contract stored in Epic. That contract contains the negotiated allowances, discounts, and write-off rules for each payer and service. When a claim is processed, Epic consults this contract to determine how much should be written off as an adjustment, making it the authoritative source for posting those write-offs. The payer contract itself is part of that relationship, but the system uses the Epic contract record to apply the correct write-off amounts consistently across claims. Patient agreements affect patient responsibility, not the amount written off from the payer, and provider preference doesn’t determine the write-off.